Terms and Conditions For Users

1. Introduction
Welcome to upcite.co.uk, operated by Upcite Ltd ("us", "we", "our", or "Company"). Please
read these Terms and Conditions ("Terms") carefully as they govern your use of the
upcite.co.uk website and services (collectively, the "Service") and constitute a binding legal
agreement between you and the Company. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not access our Service. Your access to and use of our Service is also conditioned on your acceptance of and compliance with our Privacy Policy, which describes our policies and procedures on the collection, use, and disclosure of
your personal information.

2. User Accounts
2.1 To access some features of the Service, you must register for an account. When you
register for an account, you may be required to provide us with some information about
yourself, such as your email address or other contact information. You agree that the
information you provide to us is accurate and that you will keep it up-to-date at all times.
2.2 You are solely responsible for maintaining the confidentiality of your account and
password, and you accept responsibility for all activities that occur under your account.

3. User Responsibilities
Users who are sellers ("Sellers") and users who are buyers ("Buyers") collectively referred to
as users ("Users") of the Service have different responsibilities.
3.1 Sellers agree to provide accurate descriptions and prices for all items they offer for sale.
They also warrant that they have the legal right to sell these items and that they comply with
all applicable laws and regulations.
3.2 Buyers agree to complete transactions in a timely manner once they make a purchase
commitment and to make payment promptly using the methods available on the Service.

4. Transactions and Fees
4.1 Transactions are agreements between Buyers and Sellers. We are not a party to such
agreements and are not liable for any issues arising from them.
4.2 We charge a fee for the use of our Service. All fees will be clearly communicated to
Users and must be agreed upon before a transaction is finalised. The exact fee amount or
rate can be found in our Fees Policy, which forms part of these Terms.
4.3 We reserve the right to change our Fees Policy from time to time. Any changes will be
effective immediately upon posting on our website, and we will notify our users of any
changes in due course.

5. Prohibited Activities
You agree not to use the Service for any illegal activities, to infringe on the rights of others,
or to breach any laws regarding commerce. You also agree not to post content that is
offensive, harmful, or otherwise objectionable. We reserve the right to investigate and
terminate your use of the Service if you violate these Terms.

6. Intellectual Property
All intellectual property rights in our Service are owned by the Company and our licensors,
including but not limited to all software, text, images, and logos.

7. Refunds
7.1 Refund requests should be submitted directly to the Seller in accordance with the
Seller's refund policy. We do not control or guarantee the existence, quality, safety, or
legality of items advertised; the truth or accuracy of users' content or listings; the ability of
sellers to sell items; or the ability of buyers to pay for items.
7.2 If a Buyer is unable to obtain a satisfactory refund directly from the Seller, the Buyer may
contact us, and we will attempt to facilitate the resolution of the dispute in accordance with
our Dispute Resolution Policy.

8. Limitation of Liability
8.1 Our role is solely to facilitate the availability of the Service. We do not have, and will not
accept, any liability to Users in respect of any direct, indirect, or consequential loss or
damage incurred by any user in connection with our Service or in connection with the use,
inability to use, or results of the use of our Service, any websites linked to it, and any
materials posted on it. This includes loss of: income or revenue; business; profits or
contracts; anticipated savings; data; goodwill; tangible property; wasted management or
office time. Nor is Upcite liable for items during shipping (this includes “Upcite Shipping”
whereby Upcite helps to arrange shipping on the seller’s behalf). The seller remains
responsible for the item during shipping. Shipping fees are estimated thus, Upcite reserves
the right to adjust/ cancel the order if incorrect (the user can cancel the order if unsatisfied
with any adjustments).
8.2 Nothing in these Terms excludes our liability for death or personal injury arising from our
negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a
fundamental matter, nor any other liability which cannot be excluded or limited under
applicable law.

9. Changes to the Terms

We reserve the right, in our sole discretion, to change, modify, add, or remove portions of
these Terms at any time without prior notice. We will notify you of any changes by posting
the new Terms on this page. Your continued use of the Service following the posting of
changes will mean that you accept and agree to the changes.

10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United
Kingdom. You agree to submit to the exclusive jurisdiction of the courts of the United
Kingdom to settle any dispute arising out of or in connection with these Terms or their
subject matter or formation.

11. Severability
If any provision or part of a provision of these Terms is found by any court or authority of
competent jurisdiction to be unlawful, otherwise invalid, or unenforceable, such provision or
part-provision will be struck out of these Terms, and the remainder of these Terms will apply
as if the offending provision or part-provision had never been agreed.

12. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our
prior written consent. Any attempt by you to assign or transfer these Terms, without such
consent, will be null and void.

13. Contact Us
If you have any questions, complaints, or claims about these Terms, please contact us at: